The Rusty Trunk LLC

What impressed us most about The Rusty Trunk was Joanna and her team did a fantastic job transforming 55 years of disorganized odds and ends into a very organized, professional looking sale.

What impressed me most about The Rusty Trunk LLC was how easy they were to work with. Things went the way it was presented to us as the process.

What impressed us most about The Rusty Trunk LLC is the communication was great! I had already relocated, so was not available in person. I was kept in the loop with emails, texts, phone calls, and pictures. So impressed!

The Rusty Trunk helped us with a complex estate sale involving a tremendous amount of personal property. The team was thorough and professional. Because this sale was conducted on behalf of our parents and we (the adult children) were out-of-town, their ability to communicate with us along each stage of the process was especially helpful. The attention to detail that the team exhibited, from preparation, pricing, security, as well as the sale itself and post-sale clean-up was comprehensive, well thought out, and executed flawlessly. Would not hesitate to recommend.

What impressed us most about The Rusty Trunk LLC was the full service aspect, from sorting, to staging, to pricing, to sales, to disposal, to clean up. Your service literally took the worry out of property disposal, with the benefit of some extra cash.

We were over the moon happy with the services provided. Pleasure to work with!

We met the expectation and vision we had in mind for our sale.

The conduct for the entire team throughout the process was  very professional.

The Rusty Trunk LLC was always on the ball when it came down to responsiveness and communication. (Stayed in touch the whole time. All good communication.

Our thoughts on how The Rusty Trunk LLC prepared, sorted, priced and staged the items very well. Was impressed with garage and house sale items, good layout.

After the curtain falls we felt The Rusty Trunk LLC handled the post sale clean-up amazingly well and we were thoroughly satisfied. Excellent job. Everything broom swept as agreed. 

The final tally-Accounting and Settlement- Completely Clear and Satisfied- clear and concise

The best part and what we appreciated most about The Rusty Trunk LLC was-from contract signing in March to execution, very good lay out- communication and updates.

We would highly recommend The Rusty Trunk LLC and have already-twice!!

We were over the moon happy with the services provided.

We absolutely and then some met the vision we had in mind for our sale.

The conduct for the entire team throughout the process was exceptionally professional.

The Rusty Trunk LLC was always on the ball when it came down to responsiveness and communication.

Highly recommend.

What impressed me most about The Rusty Trunk LLC is you did whatever was required to carry out the sale and clean out. Didn't let obstacles halt the process.

Overall Experience: was over the moon and pretty satisfied

Expectations vs reality: Yes, you met our expectations

Teams Professionalism: Very professional

Communication: Always on the ball :)

Setting the stage: Very Well Done

After the curtain falls were you satisfied post sale clean up? Thoroughly satisfied

The final tally: Completely Satisfied-Happy with the settlement! Good Job

What we most appreciated about The Rusty Trunk LLC : You did good with everything-w/your whole group. Keep up the good work. Thank you. Continue to stay at it. We would and have recommend/ed your services to others.

Overall Experience: was over the moon (Thank you)

Expectations vs reality: was absolutely and then some!

Teams Professionalism: Very professional

Communication: Always on the ball

Setting the stage: Very Well Done

After the curtain falls were you satisfied post sale clean up? Thoroughly satisfied

The final tally: Completely Clear and satisfied

What we most appreciated about The Rusty Trunk LLC : It was a big job, and I couldn't do it!  We would recommend your services to others.

Overall Experience: was over the moon

Expectations vs reality: was absolutely and then some!

Teams Professionalism: Exceptionally professional

Communication: Always on the ball

Setting the stage: Absolutely Brilliant

After the curtain falls were you satisfied post sale clean up? Thoroughly satisfied

The final tally: Completely Clear and satisfied

What we most appreciated about The Rusty Trunk LLC : Efficient, Easy to work with, left home clean, did everything promised. We would recommend your services to others.

What impressed me the most about The Rusty Trunk LLC was that they are very professional from meeting Joanna to walking into the house and having it clean! I appreciated the backyard being clean as well. The team did a bang up job of organizing & the presentation of the sale items. I actually cannot think of anything they would need to improve. -To clean and sell my best friends home items was a daunting job emotionally and physically and your company made this possible in a positive manner. A burden lifted from my shoulders. Thank you!

We were over the moon happy with the services the Rusty Trunk LLC provided. We will recommend your services. The Rusty Trunk LLC absolutely and then some met the vision we had in mind for an estate sale. The team was exceptionally professional. Friends and neighbors that came to the sale said that the staff were friendly and efficient. Responsiveness and communication -they were always on the ball. We received answers and responses very fast. Joanna you were so professional and thorough in dealing with WSCO deputies. We had no prior concept of what an estate sale should look like. Joanna explained the staging and when we saw the pictures it was a total WOW!!!! Thoroughly satisfied. Completely clear and satisfied with all accounting and settlement. Don't know how you all managed it, but again we were amazed. The piece we appreciated most was all the information and guidance you gave us to prep for the sale and what the actual sale would entail. Thank you

What impressed me most about The Rusty Trunk LLC was I saw the place after they had only been working a couple of hours-considering the mess they walked into-your folks are Outstanding! I appreciate how clean you left the place. I was thankful they left soap and a rag to use-Awesome!

I would like to rate the conduct of your team as exceptionally professional, pretty satisfied with the services we provided, you met our expectations, responsiveness and communication was always on the ball, the way you prepared, sorted, priced and staged my items was absolutely brilliant, post sale clean out- I was thoroughly satisfied. What I appreciated most about The Rusty Trunk LLC was I did not need to dispose of mom's stuff or deal with customers. I would recommend The Rusty Trunk LLC. Great job advertising, staging and clean out.

What impressed me most about The Rusty Trunk LLC was how hard you worked for us. I know this was a difficult sale that required lots of research, but it was done with dedication, grace and decorum. Thank you from the bottom of our hearts-we couldn't have been more pleased.

What impressed us most about The Rusty Trunk LLC was you coming to Kennewick, WA to do the sale. You also made an exception to the contract-for not penalizing me for coming on site.

What most impressed me and my family about The Rusty Trunk LLC was their efficiency in all they do! They were so professional and yet personal. Very organized and fulfilled every promise in the contract from start to finish! Our estate was so large that other estate sale companies turned the job down-not The Rusty Trunk!! They not only accepted the challenge, but did it in an amazingly efficient, quick and organized way! We highly recommend The Rusty Trunk LLC!

What impressed me most about The Rusty Trunk LLC was efficiency and timeliness.

What most impressed me about The Rusty Trunk LLC is that I only met Joanna, so I can't say anything about the other staff, but neighbors told me people were very friendly. I liked how the place appeared on Monday- Clean-Tidy, and Empty! The neighbors no negative comments!!

What most impressed us about The Rusty Trunk was EVERYTHING!!!! You guys did a fantastic job! We knew better than to attempt this ourselves, and you surpassed our expectations. You posted a huge amount of photos, which showed all the items so well. We were surprised by how many items there were! It didn't look like that much until it was all on tables. It really showed us how big an undertaking setting everything up really was. And afterwards, you put some items aside that were personal, but we somehow missed: Some photos and a dog tag!!I don't know where it was, but we were happy to get it back! You did a stellar job, and we'll be recommending you to our friends!!

What most impressed me about The Rusty Trunk LLC was you did what you said you were going to do and on time. Very impressed with the presentation. Communication was key. No Surprises. Keep doing what you did!!

What most impressed me about The Rusty Trunk LLC was the house was very clean when they left.

What most impressed us about The Rusty Trunk LLC was the team came in and organized everything nicely. They kept us updated on the process as everything occurred.

What impressed us most about The Rusty Trunk LLC is the great communication at every junction in the process. They are trustworthy, timely, ambitious with no job to large for the skilled staff and leaders.

What impressed us most about The Rusty Trunk LLC was good balance of professional/yet personal. Setup looked great in pictures. Friends who went to the sale said it was ran well.

What impressed us most about The Rusty Trunk LLC was your efficiency and willingness to work in our time frame. I had friends call to tell me about the long line and that the quilts were all gone when they got inside.

What most impressed me about The Rusty Trunk LLC was how much was sold, how nice the home was left upon departure. The professionalism.

What most impressed me about The Rusty Trunk LLC was you made an overwhelming job look easy. You were very efficient, excellent communication and an absolute pleasure to work with. A+ A+ A+

What impressed me most about The Rusty Trunk LLC was you fulfilled all I had expected. Great publicity and everything at the end was cleaned out, I appreciated that a lot! Thank you!

What impressed us most about The Rusty Trunk LLC was I felt like I was working with personal friends! Thank you.

What impressed us most about The Rusty Trunk LLC was they left the house clean. Sent pictures throughout. They organized all the sale items in a beautiful way. They took care of the house and made sure nothing was or got broken. They worked hard to sell everything. The team was great with the neighbors and made sure they were aware of everything going on with the sale. They did a great job. They were communicative and easy to work with.

What impressed us most about The Rusty Trunk LLC was: EVERYTHING! We have shared our experience with others. All have said they would choose your company. "The Rusty Trunk LLC" first :) Keep doing what you are doing. Smile and have fun. God bless you for all you have done for us. :)

What impressed me most about The Rusty Trunk LLC is the house looked great after the sale and 99% of everything was gone!!

What impressed me most about The Rusty Trunk LLC was the Enthusiasm, willing to address what was important to us. Firearms license. Good and timely communication.

What impressed me most about The Rusty Trunk LLC is we were really impressed with how organized you were and how clean the house was left. Thank you.

What impressed me most about The Rusty Trunk LLC was Joanna accommodated my needs to get the sale scheduled ASAP, Everyone worked quickly to stage all the sale items and left the house super clean.

I like the way they do do their business. And the customer service is very nice, I been to a few estate sales and the customer service is very bad!
The Rusty Trunk LLC is my favorite I like to follow them all the time.
Thanks to Joanna and all the team!
See you next sale
Thanks

What impressed me most about The Rusty Trunk LLC was: professional, sold almost everything, cleaned after.

What impressed us most about The Rusty Trunk LLC was the great communication, well organized, transparent, thorough clean-out!

What impressed me about The Rusty Trunk LLC was you do your job and you have it down to a science.

What impressed us about The Rusty Trunk LLC was how clean the home was after the sale.

What most impressed us about The Rusty Trunk LLC was the great job selling and staging.

What most impressed us about The Rusty Trunk LLC was how you came in, had the sale, cleared everything up, everything gone, when we checked the house for the final time.

What impressed us most about The Rusty Trunk LLC was your willingness and performance in effectively controlling the sale amidst unexpected adverse weather conditions in a tight-window time frame. The success of the sale was beyond our expectations. Thank you

What impressed me most about The Rusty Trunk LLC was that I did not have to do anything at all after all the hubub of selling and moving. It was a blessing to hand it over to The Rusty Trunk LLC. What a mess I left. Nothing that could improve. Perfection!!!

Customer Service amazing! Excellent sales, friendly staff. Always appreciate quality of service and sales.

Quality, Customer Service, Offerings and timeliness amazing!

What impressed us most about The Rusty Trunk LLC that they were very efficient, Got a huge amount of clutter organized and ready for sale. We were extremely happy with the whole process.

What impressed us most about The Rusty Trunk LLC was how efficient, hard working, knowledgeable, willing to adjust sale date if possible to to deal with selling of house timeline, hard working crew, honest, 1st rate company! The neighbors took pictures of your trailer to secure your company name for when their time comes for an estate sale! Lots of positive feedback from friends & neighbors! Job well done!!! Thank you!

What impressed us most about The Rusty Trunk LLC was the efforts to clean up. Your professionalism, staying with me during several delays and rescheduling dates. Thank you

What impressed us most about The Rusty Trunk LLC was how timely, honest and did what you said you would do. And cleaning up at the end...WOW it looked great!

What impressed us most about The Rusty Trunk LLC -Always polite and very helpful. Smiled at everyone and went beyond to help customers.

What impressed me most about The Rusty Trunk LLC was Everything!!!! Integrity, Empathy, Organization, Efficiency, Communication, clean-up, I could go on and on........license to sell firearms, and understanding how difficult this process was and treating us with care.

What impressed us most about The Rusty Trunk LLC was that you stuck to business and did what you said you'd do. You dug deep and found things that had been forgotten. Very organized-photos well presented, efficient, and hard working.

I was overwhelmed with mom in law’s hoarding. She had stuff from her life,, her parents life, her aunts life. She threw nothing away. But Joanna and crew came to the rescue. Efficient and friendly they laid out and priced everything. After one week the place was transformed. The neighbors were impressed by the crowd of people and we are so happy to be able to move on to the next step. Thank y’all for all the hard work

What impressed me most about The Rusty Trunk LLC was your efficiency and staging of the estate items. Your marketing network, your knowledge of what items should sell for and your research. Your handling of neighborhood parking issues & your staff!

What most impressed me about The Rusty Trunk LLC is how extremely pleased I was with Joanna and her staff. They did a great job of organizing,cleaning up, and getting "the word out". Her staff worked very hard and were polite and helpful.

What impressed us about The Rusty Trunk LLC was your professionalism, work ethic and the ability to take a somewhat chaotic space and have it all organized within a day or so.

What impressed me most about The Rusty Trunk LLC is your professionalism and speed with which you did what you were asked to do and how you accomplished it!! You did what you said you would do with a pleasant atmosphere and good attitudes of your helpful workers.

What most impressed us about The Rusty Trunk LLC was: We were impressed with the professional contract for the estate sale of hundreds of personal property items in a decedent's residence on the coast. The Rusty Trunk LLC did a very professional and outstanding job and removed all the property, so the house could be put up for sale. Tremendous work of high quality. They fulfilled the contract.

Amazing couple who runs this! We bought a lot of stuff for our family as well as stuff to donate to a church & nonprofit company. They were so gracious to donate as well. That means a lot to us!!! My first time going & will continue to follow them! Thank you both so much! Wishing your company continued growth in your business 🎉🙏🏻

I always go to the rusty trunk estate sale. Everyone is friendly and very helpful. Always a great experience.

What impressed us most about The Rusty Trunk LLC was the workers were very friendly and helpful. They were around to help all the shoppers. The set up was amazing! Thank you. Everything was done very professional and I was impressed.

What most impressed us about The Rusty Trunk LLC was that they were able to take our stack of "stuff" turn it into somebody's treasures. We walked out and it was taken care of- a real blessing when we were exhausted.

What most impressed us about The Rusty Trunk LLC was the social media progress, staging and clean out work.

What impressed us most about The Rusty Trunk was the great job you did about clean out. Also friends that stopped by and bought were very impressed.

What impressed me about the Rusty Trunk LLC was the professionalism was top notch! Joanna and her team knocked out a LARGE and cluttered home in a short period of time. I would recommend The Rusty Trunk LLC!

What impressed me most about The Rusty Trunk LLC was the organization. Several neighbors commented on the organization and display.

What most impressed us about The Rusty Trunk LLC was how organized, their great communication, professionalism, and efficient they were.

Personable, Professional, and very knowledgeable. Hard working! Highly Recommend.

What impressed us most about The Rusty Trunk LLC was that they achieved everything they promised. The sale was successful and you left us an empty, cleaned out home. Reasonable fees as well. The sale turned out better than expected. Excellent Job!!!

What impressed us most about The Rusty Trunk LLC was the initial meeting provided a level of trust and pride that made the decision an easy one. The constant communication and organization really made the process effortless. Lay-out was very impressive, definitely lived up to your ethical standards. The Rusty Trunk is Top Notch!!!!

They are the "Real Deal".Having a friendly, yet professional approach and a u-can-do attitude , Taking a basement full of chaos to a successful estate sale. Joanna would tell me, "I've got this" and indeed she did-I would HIGHLY recommend her and her team!!!

I am compelled to share my positive experience with Rusty Trunk LLC. As a buyer, I was quite impressed with their overall business model. Joanna and her team works hard to think of all the details, big and small to manage a successful sale! They are professional and friendly. I highly anticipate going to her upcoming sales as they are well organized, carefully staged, showcasing the estate with the most photos possible AND priced accordingly. I wouldn't hesitate to choose Joanna's company to handle my estate (when that time comes) with utmost care and respect, knowing that buyers attending the sale look forward to attending her sales for all the positive reasons stated above.

Such upbeat attitudes, excellent communication, support for the customer, # of contacts generated through marketing, and how sparkly-clean everything was left!!

Very easy to work with from beginning to end, Got rid of everything, even the unsold items in a rapid manner. Left the house clean. Glad that the remainder went to non-profit or needy families.

Joanna and her crew are so organized and professional. They are also caring and trustworthy. We highly recommend The Rusty Trunk LLC. Use them and you will agree. Thank you

Very Professional. Everything seemed to run smoothly.

What most impressed us about The Rusty Trunk LLC is that you took control of everything from set up to clean up. We were extremely impressed.

Your entire team was easy to work with. The process was smooth and you kept me informed during the sale. I would recommend The Rusty Trunk LLC to anyone looking to sell or buy.

What impressed us most about The Rusty Trunk LLC was the professionalism, excellent communication throughout the entire process-initial interview through completion of the sale. Just very impressed with Joanna & Crew. Would highly recommend them to everyone.

What most impressed us about The Rusty Trunk LLC was the enthusiasm was so appreciated. I liked that you were willing to work more than just a few days to make the sale a success.

What an excellent experience! The sale was organized, and FUN ! The dealer provided hot coffee and included everyone in her invitation to partake, I highly recommend going to her sales !!

What impressed us most about The Rusty Trunk LLC was their speed! Had a lot to get too when pricing and setting up. Again a lot to do and clean out. Felt very much like I could trust them.

Always great prices and excellent customer service.

What impressed me most about The Rusty Trunk LLC was the return phone call immediately, told me what you were going to do and did it!

What most impressed us about The Rusty Trunk LLC was your speed, organization and communication especially during the sale! Our ultimate goal was to disperse the belongings in our estate back into the world to be used and enjoyed by others. You did that for us, Thank you!

What impressed me most about The Rusty Trunk LLC was both the quick organization and salesmanship. They were phenomenal to behold.

Carolyn Bottomley Estate
What impressed us most about The Rusty Trunk LLC wa sthe amount of time Joanna spent talking to me about the process, giving valuable advice and guidance.

Customer Service, Timeliness, Offerings, Quality! The workers are just so nice! They really go out of their way to make your shopping a breeze! Thank you.

What impressed me most about The Rusty Trunk LLC was the staging in such a creative & appealing display. The marketing which brought a steady stream of potential buyers and the pricing to sell! Thank you, Great Job!!